--- title: Rights & Standards | Turnco Property Services description: Learn about Turnco's customer rights and service standards, our commitment to quality, transparency, and reliable work. --- [Skip to content](https://www.turncoservices.com/rights-standards#main-content) [![Turnco Blue Logo\_Landscape-1](https://www.turncoservices.com/hs-fs/hubfs/Turnco%20Blue%20Logo_Landscape-1.png?width=1000&height=200&name=Turnco%20Blue%20Logo_Landscape-1.png "Turnco Blue Logo_Landscape-1")](https://www.turncoservices.com?hsLang=en) - [SERVICES](https://www.turncoservices.com/services) - [MAINTENANCE STAFFING](https://www.turncoservices.com/maintenance-staffing) - [TURN MANAGEMENT](https://www.turncoservices.com/turn-management) - [JANITORIAL](https://www.turncoservices.com/janitorial) - CAREERS - [JOB OPENINGS](https://www.turncoservices.com/job-openings) - [PARTNER WITH TURNCO](https://www.turncoservices.com/partner-with-turnco) - [SUBCONTRACTOR NETWORK](https://www.turncoservices.com/subcontractor-network) - OUR COMPANY - [ABOUT TURNCO](https://www.turncoservices.com/about-turnco) - [LOCATIONS](https://www.turncoservices.com/locations) - [GET SUPPORT](https://www.turncoservices.com/contact) - [RIGHTS & STANDARDS](https://www.turncoservices.com/rights-standards) - [HIRE NOW](https://www.turncoservices.com/hire-now?hsLang=en) - [GET A QUOTE](https://www.turncoservices.com/contact?hsLang=en) # CUSTOMER RIGHTS & STANDARDS Whether you're a property owner, manager, or tenant, you deserve to know what to expect from Turnco. Below are the standards we hold ourselves to on every job, covering communication, professionalism, and respect for the people and properties we serve. [EXPLORE CUSTOMER RIGHTS](https://www.turncoservices.com/rights-standards#CUSTOMER_RIGHTS) ![Untitled Design (1)-3](https://www.turncoservices.com/hs-fs/hubfs/Untitled%20Design%20(1)-3.png?width=500&height=584&name=Untitled%20Design%20(1)-3.png) ### "Property Owner": a title you've earned. Your property deserves to be treated with the same respect and professionalism you've put into building it. We believe the care invested in a property should be visible to every tenant, every visitor, and every person who walks through its doors. At Turnco, maintaining your property is more than a job. It's a responsibility we take seriously. We don't cut corners on quality or service, because we know what's at stake for the people who count on us. And as a property owner who's earned that title, we believe you're entitled to the following rights: ## 1. Transparent Pricing You deserve to know exactly what you're paying for, with no hidden fees or surprise charges. We provide clear estimates up front so you can make informed decisions about your property. ## 2. Clear Communication You'll always know the status of your project, from scheduling to completion. We keep you updated at every step, so you're never left wondering what's happening. ## 3. Quality Workmanship Every job is held to the same high standard, whether it's a single repair or a full property turn. We don't cut corners, because our work reflects on your property and ours. ## 4. Timely Service Your time matters, and so does your property's downtime. We show up when we say we will and work efficiently to minimize disruption. ## 5. Accountability If something isn't right, we make it right. We stand behind our work and take ownership when issues come up, instead of passing the blame. ## 6. Vetted Technicians Every technician who steps onto your property is screened, trained, and held to a professional standard. You can trust the people we send to represent Turnco well. ## 7. Respect Your property is treated with the same care we'd give our own. Our teams work cleanly, carefully, and with full respect for the space they're in. ## 8. Reliability You can count on us to be there when it matters, project after project. Consistency isn't an exception for us, it's the standard. ## 9. Responsive Support Questions and concerns get a quick, helpful response. You shouldn't have to chase us down to get the support you need. ## 10. Trusted Partnership We aim to be more than a vendor, we want to be a partner you rely on long-term. Every interaction is a chance to earn that trust again. # CONACT INFO Turnco is based in Michigan and proudly serves properties throughout the state. While our home base is Michigan, we have the team and experience to support projects in additional markets when the opportunity is the right fit. This gives our clients the benefit of local, hands-on service backed by the ability to grow with them wherever they need us. CALL US AT: 734-707-6271 GENERAL INQUIRES: [INFO@TURNCOSERVICES.COM](mailto:info@turncoservices.com) QUOTES: QUOTES@TURNCOSERVICES.COM ![Turnco Light Blue-2](https://www.turncoservices.com/hs-fs/hubfs/Turnco%20Light%20Blue-2.png?width=400&height=400&name=Turnco%20Light%20Blue-2.png "Turnco Light Blue-2") [![Turnco Blue Logo\_Landscape-1](https://www.turncoservices.com/hs-fs/hubfs/Turnco%20Blue%20Logo_Landscape-1.png?width=376&height=75&name=Turnco%20Blue%20Logo_Landscape-1.png "Turnco Blue Logo_Landscape-1")](https://www.turncoservcies.com) [Follow us on Facebook](https://www.linkedin.com/company/turncoservices/about/?viewAsMember=true) [Follow us on Facebook](https://www.facebook.com/share/1E5RdRYMwn/?mibextid=wwXIfr) ## SERVICES ## RESOURCES - [ABOUT TURNCO](https://www.turncoservices.com) - CAREERS - PARTNER WITH US - OUR PROCESS ## CONTACT [EMAIL US](mailto:info@turncoservices.com) [734-548-0097](tel:+17347076271) --- By using this site, you consent to the collection, recording, and use of some personal information by Turnco, its affiliates, and/or its third-party providers for site operation, analytics, and third-party advertising. © Turnco Property Services, LLC. 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